July 17th, 2008
What do you do?
A lot of people don’t really know what they do. Or at least don’t know how to say what they do. Many, when asked, state their job or their title. Read More »
No Comments »Filed Under Business, Entrepreneurship
A lot of people don’t really know what they do. Or at least don’t know how to say what they do. Many, when asked, state their job or their title. Read More »
No Comments »Filed Under Business, Entrepreneurship
One of my pet peeves is a bad experience. It could be bad food, bad service, a pushy salesperson, etc. Read More »
Filed Under Customer service, Restaurants
One of the masters of sales and relationship building is the late Mary Kay Ash, founder of Mary Kay Inc., the cosmetics powerhouse. Read More »
Filed Under Business, Customer service
One of the most important lessons in life is learning how to treat others. Everybody knows the ‘Golden Rule’ but how many actually follow it? Read More »
Filed Under Business, Entrepreneurship
A Harvard professor once taught me to complain about everything. He theorized that if we complained about everything, people would work harder to deliver better service.
Filed Under Customer service
I’ve noticed there are still companies out there that round employee’s time (punches, swipes, whatever you want to call it).
Filed Under Business, Entrepreneurship
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Juicing the Orange Pat Fallon and Fred Senn |
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Chocolates on the Pillow Aren't Enough Jonathan M. Tisch and Karl Weber |
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Never Eat Alone Keith Ferrazzi and Tahl Raz |
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Grapevine David Balter and John Butman |
