I’ve long believed in the concept of failing fast… learning quickly and deciding whether to invest more or drop a project like a hot potato.

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Some companies really value their customers while others see them as a necessary evil… where does your organization sit?

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Everybody’s got a plan… whether its written down on paper, somewhere in your computer, or in your head.  But having a plan is not good enough.  Sure its a start but that’s the excuse we all use. Read More »